--- title: "Guided Project: Creating An Efficient Data Analysis Workflow, Part 2" output: html_document --- ```{r} library(tidyverse) library(lubridate) sales <- read_csv("sales2019.csv") ``` # Data Exploration ```{r} # How big is the dataset? dim(sales) ``` ```{r} # What are the column names? colnames(sales) ``` The `date` column shows the date that the order of books was made. This will help us distinguish between orders that were made before and after the new program was implemented. `quantity` describes how many books were made, and `user_submitted_review` looks like it's a hand typed review of the books themselves. `customer_type` indicates whether or not the customer was an individual or a business. It seems that the company has started selling in bulk to other business too. ```{r} # What are the types of all the columns? for (col in colnames(sales)) { paste0(col, " : ", typeof(sales[[col]])) %>% print } ``` ```{r} # Is there missing data anywhere? for (col in colnames(sales)) { paste0(col, ", number of missing data rows: ", is.na(sales[[col]]) %>% sum) %>% print } ``` The `user_submitted_review` column has some missing data in it. We'll have to handle this later in the data cleaning, but at least we know about it ahead of time. The `total_purchased` column also has missing data, which we'll handle with imputation. # Handling Missing Data ```{r} # Remove the rows with no user_submitted_review complete_sales <- sales %>% filter( !is.na(user_submitted_review) ) # Calculate the mean of the total_purchased column, without the missing values purchase_mean <- complete_sales %>% filter(!is.na(total_purchased)) %>% pull(total_purchased) %>% mean # Assign this mean to all of the rows where total_purchased was NA complete_sales <- complete_sales %>% mutate( imputed_purchases = if_else(is.na(total_purchased), purchase_mean, total_purchased) ) ``` # Processing Review Data ```{r} complete_sales %>% pull(user_submitted_review) %>% unique ``` The reviews range from outright hate ("Hated it") to positive ("Awesome!"). We'll create a function that uses a `case_when()` function to produce the output. `case_when()` functions can be incredibly bulky in cases where there's many options, but housing it in a function to `map` can make our code cleaner. ```{r} is_positive <- function(review) { review_positive = case_when( str_detect(review, "Awesome") ~ TRUE, str_detect(review, "OK") ~ TRUE, str_detect(review, "Never") ~ TRUE, str_detect(review, "a lot") ~ TRUE, TRUE ~ FALSE # The review did not contain any of the above phrases ) } complete_sales <- complete_sales %>% mutate( is_positive = unlist(map(user_submitted_review, is_positive)) ) ``` # Comparing Book Sales Between Pre- and Post-Program Sales ```{r} complete_sales <- complete_sales %>% mutate( date_status = if_else(mdy(date) < ymd("2019/07/01"), "Pre", "Post") ) complete_sales %>% group_by(date_status) %>% summarize( books_purchased = sum(imputed_purchases) ) ``` It doesn't seem that the program has increased sales. Maybe there were certain books that increased in sales? ```{r} complete_sales %>% group_by(date_status, title) %>% summarize( books_purchased = sum(imputed_purchases) ) %>% arrange(title, date_status) ``` It turns out that certain books actually got more popular after the program started! R For Dummies and Secrets of R For Advanced Students got more popular. # Comparing Book Sales Within Customer Type ```{r} complete_sales %>% group_by(date_status, customer_type) %>% summarize( books_purchased = sum(imputed_purchases) ) %>% arrange(customer_type, date_status) ``` Baserd on the table, it looks like businesses started purchasing more books after the program! There was actually a drop in individual sales. # Comparing Review Sentiment Between Pre- and Post-Program Sales ```{r} complete_sales %>% group_by(date_status) %>% summarize( num_positive_reviews = sum(is_positive) ) ``` There's slightly more reviews before the program, but this difference seems negigible.